Or, as I call them: message, manage, message.

There are CPT codes for online digital E/M services.

• CPT developed a set of  CPT^® codes for use by physicians, physician assistants and advanced practice nurse practitioners performing brief, online E/M services via a secure platform
• There are also CPT® codes for use by clinicians who do not have E/M within their scope of practice codes 98970—98792
• CMS is requiring verbal consent for communication-based technology services (CBTS)
• This verbal consent is required annually, and encompasses all CBTS, not a consent for each service service or consent for each provision of the service
• These are not considered telehealth services, so do not use POS 02 and modifier 95. Why? they are not on CMS’s list of covered telehealth services, and do not use real-time, interactive audio-visual communication
• Everyday Coding Q&A – Licensed professional counselors and use of 99421–99423

Watch the short video below to review the guidelines for coding online digital E/M services. The video includes a review of CPT codes for online digital E/M services, and HCPCS codes G2010, G2012, G2250, G2251, G2252. Read more about those HCPCS codes in the article linked at the bottom of this post.

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