Coding Telehealth Visits: Place of Service

**Please see our primary telehealth article for the latest telehealth coding updates.

Coding telehealth visits changes faster than the weather here in New England. The resources on the site relate to Medicare policy and CPT codes and rules. Unfortunately, they don’t address individual commercial payer policies.

There are two new place of service (POS) codes for coding telehealth visits. Use these POS codes. They are in the front of theh CPT book.
Place of service codes determine if the encounter is paid at the facility or non-facility rate. The non-facility rate is a higher rate of reimbursement.

Beginning January 1, 2024, claims submitted with POS 02 will be pad at the lower, facility rate.

Stay current. Code confidently.

Join over 2,500 members who trust our citation-based resources.

Join Today

Last revised October 7, 2025 - CodingIntel Editor
Tags: telehealth

Our mission is to provide up-to-date, simplified, citation driven resources that empower our members to gain confidence and authority in their coding role.

In 1988, CodingIntel.com founder Betsy Nicoletti started a Medical Services Organization for a rural hospital, supporting physician practice. She has been a self-employed consultant since 1998. She estimates that in the last 20 years her audience members number over 28,400 at in person events and webinars. She has had 2,500 meetings with clinical providers and reviewed over 43,000 medical notes. She knows what questions need answers and developed this resource to answer those questions.