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Medicare changes telehealth rules, again

Medicare changes telehealth rules, again: April 30, 2020 interim final rule with comment period (IFC)

https://www.cms.gov/files/document/covid-final-ifc.pdf

CMS released a second IFC with policy changes during the public health emergency. First, although it is titled “with comment period,” CMS is making these changes effective immediately, not after a 60-day comment period) and some changes are retroactive to March.  The rule is attached at the bottom of this article, and page numbers correspond to the rule.

Advance practice providers can order, furnish diagnostic tests (page 19)

CMS is adding flexibility about the types of providers (NPs, clinical nurse specialties, PAs, certified nurse midwives) can furnish services directly and incident to their own services, within their state scope of practice. Under current law, only physicians may supervise certain diagnostic tests. CMS is finalizing that during the public health emergency (PHE) advance practice providers may order, furnish and supervise diagnostic tests.

“The interim changes will ensure that these practitioners may order, furnish directly, and supervise the performance of diagnostic tests, subject to applicable state law, during the PHE.”

Hospital outpatient departments new rules (page 53)

If a patient is registered as an outpatient, certain services may be performed via telehealth. Physician supervision must be met, but CMS points out that the vast majority of these services have general physician supervision. When these services are being provided by the hospital, the patient’s home cannot be considered “home” for home health agency purposes.

Hospital based clinics can bill an originating fee (page 55)

Provider based departments (PBD) of a hospital use place of service 19 or 22, outpatient department, on or off campus. When submitting a bill, the charge is split between the professional fee and a facility fee. Up until now, the hospital could not bill a facility fee for telehealth services. There is a statute in the law that prohibited CMS from paying a facility fee to an originating site (home, in this case). But, CMS is considering “home” to be part of the outpatient department of the hospital, while allowing telemedicine during the PHE. The rule says

“…when telehealth services are furnished by a physician or practitioner who ordinarily practices in the hospital outpatient department (HOPD) to a patient who is located at home or other applicable temporary expansion location that has been made provider based to the hospital, we believe it would appropriate to permit the hospital to bill and be paid the originating site facility fee amount for those telehealth services, just as they would have ordinarily done outside of the COVID-19 PHE.”

Use G0463 as the code for the facility fee, when the patient is at home.

Telephone calls, audio only, 99441—99443 will be paid at rates for 99212—99214 (page 137)

These are now considered telehealth services. Continue to use these codes for audio only visits, but the reimbursement will be higher. CMS is not recognizing 98966—98968, which is what they said in their 2020 Final Rule.  Continue to use the telephone codes 99441—99443 for E/M services provided through audio only.  CMS has increased the reimbursement for those codes. As I read it, this section of the rule refers back to the March 30, 2020 rule and takes the effective date of March 1, 2020. I’ll check with other sources, including MGMA about the effective dates.

CMS has cross-walked the value for 99441—99443 to the values for 99212—99214. CMS has previously said that these phone call codes could be used for new or established patient visits, during the PHE, but there is no crosswalk to new patients.

This change is not that a practice can bill 99202–99215 for phone only services. The change is that the reimbursement for phone only services 99441–99443 will crosswalk to rates 99212–99214.

Times for E/M services codes 99201—99215 (page 182)

In the March rule, CMS published different typical times for E/M services done via telehealth based on time. CMS now says that stakeholders told them that was too confusing. (Really?) Use CPT times.

And some quick items:

  • CMS is paying for serology testing for COVID-19
  • PT and OT can provide services via telemedicine. This was announced in their 4/29/2020 “COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers.”
  • NPs and PAs may now certify and recertify HHA services. (page 76) The CARES Act required CMS to allow NPs and PAs to perform services related to ordering HHA services previously restricted to physicians. The CARES Act gave CMS 6 months from enactment of the law to enact these changes. These are enacted in this rule. NPs, clinical nurse specialists, and PAs may certify eligibility for home health services and review and re-certify the plan of care. Their state must allow this within their scope of practice.

 

 

Last revised February 8, 2022 - Betsy Nicoletti
Tags: telehealth

Comments

  1. 1410 says

    May 1, 2020 at 12:45 pm

    Hi,

    Do you have the link to the document?

    • Betsy Nicoletti says

      May 1, 2020 at 2:47 pm

      https://www.cms.gov/files/document/covid-final-ifc.pdf

  2. 1248 says

    May 1, 2020 at 1:20 pm

    Hi Ms. Nicoletti,
    I don’t see the link for the attachment your referring to, am I missing something?

    Thank you,
    Edith

    • Betsy Nicoletti says

      May 1, 2020 at 2:48 pm

      https://www.cms.gov/files/document/covid-final-ifc.pdf

  3. Constance Eckenrodt says

    May 1, 2020 at 1:29 pm

    Hi Betsy- Will you please provide the link to the 2nd Interim Final Rule released on 4/30/20? Thank you!! ~Connie

    • Betsy Nicoletti says

      May 1, 2020 at 2:48 pm

      https://www.cms.gov/files/document/covid-final-ifc.pdf

  4. Melody Dowler says

    May 1, 2020 at 1:38 pm

    Betsy do you have a link to the April 30, 2020 rule?

    Thank you
    Melody Dowler

    • Betsy Nicoletti says

      May 1, 2020 at 2:48 pm

      https://www.cms.gov/files/document/covid-final-ifc.pdf

    • Constance Eckenrodt says

      May 1, 2020 at 2:48 pm

      Found it! https://www.cms.gov/files/document/covid-medicare-and-medicaid-ifc2.pdf

      • friesenrg says

        May 10, 2020 at 12:28 pm

        thank you so much! I kept reviewing and was like, nothing is matching up! I appreciate it!

  5. Constance Eckenrodt says

    May 1, 2020 at 2:49 pm

    Found it! https://www.cms.gov/files/document/covid-medicare-and-medicaid-ifc2.pdf

  6. 1214 says

    May 1, 2020 at 5:59 pm

    Good afternoon
    since CMS is now showing the phone consult codes 99441-99443 on their list of approved Telehealth Codes, do you suggest to bill these with modifier 95 going forward to obtain the new higher rate?
    Thank you!

    • Betsy Nicoletti says

      May 2, 2020 at 11:14 am

      Yes, I updated the article on phone codes this morning. I do suggest using modifier 95, since they are on the telehealth list.

  7. Rachel Magnuson says

    May 4, 2020 at 8:13 am

    Can you please tell me where it states to use POS 2 for the telephone codes, 99441-99443? I have not been able to locate this information.

    • Betsy Nicoletti says

      May 4, 2020 at 11:51 am

      I’ve updated the article. For codes 99441–99443, which are now telehealth codes, use the POS that you would have used, not POS 02.

      I wrote the telephone article before they were added on to the telehealth list.
      This article is updated: https://codingintel.com/payment-for-phone-calls-cms-update/
      This article is updated: https://codingintel.com/telemedicine-and-covid-19-faq/
      And, I’ve added a new article: https://codingintel.com/is-it-or-isnt-it-a-telehealth-service/

      I’ve never done so much editing in my life! Hope this makes it all clearer.

  8. 1462 says

    May 4, 2020 at 4:50 pm

    Does the general rule that 99441-99443 codes cannot be used for services which originated from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hrs., etc. continue to apply or is it waived as part of the flexibility CMS is giving to physicians to “visit” with Medicare patients who need medical attention but have audio-only capability. If such a Medicare patient is in genuine need of medical evaluation for ongoing serious conditions twice in one week what is the Doctor’s option for providing and billing for his services without the risk of Covid exposure to the physician or patient?

    • Betsy Nicoletti says

      May 5, 2020 at 8:52 am

      I looked back through both rules, the end of March and the end of April rules, and CMS does not address this. They say the codes, 99441–99443 can be for both new and established patients, but they don’t don’t change the definition of the codes. But, the CPT definition says you can’t use these codes if they result from an E/M service in the past 7 days, or if they result in an E/M service in the next 24 hours, or next available appointment. It doesn’t specifically limit the number of times you can bill the codes in a time period. I don’t know about MAC edits, but I would report them as often as provided.

  9. 1214 says

    May 4, 2020 at 6:32 pm

    Hello
    are you aware of any changes in regards to incident to rules, in other words, does the supervising physician still have to be in the suite or did these rules perhaps change, possibly to general supervision instead in order for the extender to bill under the physicians NPI?
    Thank you!

    • Betsy Nicoletti says

      May 5, 2020 at 8:43 am

      Hello, the 3/30/2020 rule said that supervision could be provided using real time audio visual communication, in relation to supervising auxiliary personnel collecting specimens. It did not specifically mention NPs and PAs and incident to rules. Here is what they said about auxiliary personnel:
      We note that a physician or practitioner cannot bill for services provided by auxiliary clinical staff unless those staff meet all the requirements to furnish services “incident to” services, as described in 42 CFR 410.26 and further described in section 60 of Chapter 15 Covered Medical and other Health Services in the Medicare Benefit Policy Manual 100-02. We further note that we adopted an interim final policy to permit the direct supervision requirement to be met through virtual presence of the supervising physician or practitioner using interactive audio and video technology for the duration of the PHE (85 FR 19245).
      In another section, they discuss diagnostic testing, but they don’t address your question directly.

  10. Sheila Rodriguez says

    May 5, 2020 at 5:44 pm

    Can prolonged service codes be reported as add-on to telephone 99443?

    • Betsy Nicoletti says

      May 7, 2020 at 12:40 pm

      No, CPT does not allow prolonged services to be added to this code, and CMS has not indicated that as one of the changes.

  11. Melody Dowler says

    May 7, 2020 at 12:59 pm

    Betsy,

    I am confused on the facility billing code for the hospital do we use the Q3014? Do we need to add the PO modifier?

    Thank you for your help
    Melody

    • Betsy Nicoletti says

      May 8, 2020 at 11:18 am

      CMS has not been very clear about this, whether to use Q3014 or G0436. A smart colleague of mine agrees with Q3014, if you’ve designated the patient’s home as an outpatient department, which has me at a loss.

      I don’t know if you need to use modifier PO, indicating it was an off-campus provider based clinic.

      I wish had a citation from CMS. I’ll keep looking, Melody, and if I find something I will let you know and add it to an article.

      • friesenrg says

        May 10, 2020 at 12:56 pm

        G0436 has been deleted

        • friesenrg says

          May 10, 2020 at 12:58 pm

          Thanks — if you find anything out, I would appreciate it as well. I too agree, nothing is very clear on this

        • Betsy Nicoletti says

          May 11, 2020 at 10:41 am

          I transposed a number, which is a bad trait in a coder. 🙁

          • friesenrg says

            May 12, 2020 at 8:47 pm

            Ha! Not a problem. We have all been there done that 🙂

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Our mission is to provide accurate, comprehensive, up-to-date coding information, allowing medical practices to increase revenue, decrease coding denials and reduce compliance risk. That's what coding knowledge can do.

In 1988, CodingIntel.com founder Betsy Nicoletti started a Medical Services Organization for a rural hospital, supporting physician practice. She has been a self-employed consultant since 1998. She estimates that in the last 20 years her audience members number over 28,400 at in person events and webinars. She has had 2,500 meetings with clinical providers and reviewed over 43,000 medical notes. She knows what questions need answers and developed this resource to answer those questions. For more about Betsy visit www.betsynicoletti.com.

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